Resolve critical technical incidents using evidence
Instead of making random changes during an outage, we correlate logs, metrics, timelines and recent changes, restore the service safely, and document the root cause and preventive actions.
Services within Troubleshooting
Diagnosis and resolution of critical technical issues
Linux Troubleshooting and System Recovery Services
Corporate Linux troubleshooting and emergency system recovery. Service interruptions, high CPU/RAM/IOPS usage, OOM Killer, disk fullness, SSH/access and kernel issues are resolved with evidence-based technical solutions.
Review scope →Windows Server Troubleshooting and System Recovery Services
Corporate Windows Server troubleshooting and emergency system recovery. Technical solutions based on evidence for IIS, RDP, Active Directory domain, Windows Update, Blue Screen of Death (BSOD), and performance issues.
Review scope →Docker Troubleshooting and Container Infrastructure Fix Services
Enterprise-level Docker troubleshooting and container infrastructure services. Technical solutions for issues such as CrashLoopBackOff, continuous restarts, disk fullness, volume management, Compose and network problems.
Review scope →GitLab Troubleshooting and Self-Managed Infrastructure Recovery Services
Enterprise GitLab troubleshooting services. Includes technical solutions for GitLab 502/500 errors, runner lockups, Container Registry, Gitaly, PostgreSQL, Redis, and upgrade (upgrade) issues.
Review scope →Nginx Reverse Proxy Troubleshooting and Configuration Services
Corporate Nginx reverse proxy troubleshooting services. Solutions for 502 Bad Gateway, 504 Gateway Timeout, TLS/SSL, upstream, buffer, proxy header, and performance issues.
Review scope →SSL / TLS Troubleshooting and Certificate Infrastructure Services
Corporate SSL/TLS troubleshooting service. Issues such as certificate chain errors, Let's Encrypt renewal failures, HTTPS disruptions, SNI and proxy/CDN TLS mismatches are addressed with technical solutions.
Review scope →Plesk and cPanel Troubleshooting and Hosting Server Fix Services
Corporate Plesk and cPanel troubleshooting services. Issues such as panel access errors, website and email disruptions, DNS record inconsistencies, database lockups, SSL, disk space, and license problems are resolved with technical solutions.
Review scope →How we work
Assess requirements, current environment and target
Document scope, risks, deliverables and acceptance criteria
Implement, validate, document and hand over
Let’s define the right scope
Share your current environment and target so we can assess a practical approach and next steps.
Contact us →